This letter explains our privacy policy respecting you. It is necessary for us to collect information from you so that we may contact you regarding service, and so that we may identify you over the phone in order to update your information. These statements apply to Internet Access accounts and email accounts included in our standard service agreement.
We require your Name, Phone Number, Postal address, and a mother's maiden name (or secret question. We do not sell or share information you provide to any outside business or agency, except for law enforcement officials in the case of an investigation of possible criminal activity.
We use Name, Phone number, and Address information to bill you, and to contact you should you need assistance with service. We use Mother's maiden name in order to positively identify you over the phone should we need to discuss your account password or personal information with you for any reason.